Privacy Policy

At The Baby Sleep Trainer, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you visit our website, fill out forms, subscribe to our newsletter, or engage with our services. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, billing and shipping address, and other contact details.
• Child Information: When relevant to our services, you may provide information about your child such as name, age, and sleep patterns.
• Payment Information: We collect payment details to process transactions when you purchase our products or services.
• Usage Information: Data on how you interact with our website, such as IP address, browser type, device type, and pages visited. We use cookies and similar tracking technologies to gather this data.

2. How We Use Your Information

We use the information we collect to:

• Provide and personalise our sleep training services.
• Respond to your inquiries and provide customer support.
• Process payments and deliver products or services.
• Send you newsletters, promotional materials, or other updates (with your consent).
• Improve our website and user experience.
• Comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email marketing services, etc.). These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose your information if required to comply with legal obligations, protect our rights, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or update your personal information.
• Request the deletion of your data.
• Object to or restrict certain types of data processing.
• Withdraw consent to receive marketing communications.

To exercise any of these rights, please contact us at laura@thebabysleeptrainer.co.uk.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely dispose of it.

8. Children's Privacy

Our services are intended for use by parents or caregivers, and we do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not governed by this Privacy Policy. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Laura Atkinson - The Baby Sleep Trainer
laura@thebabysleeptrainer.co.uk

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.